FAQ

Can I change or cancel my order?

Please contact us as soon as possible. We cannot guarantee changes or cancellations after an order has entered processing or shipped.

How do I request a return or exchange?

Email theoathleisure@gmail.com with your order number and the item you would like to return or exchange. Please do not send merchandise back without approval and return instructions.

Are exchanges guaranteed?

Exchanges are subject to inventory availability. Because Theo Athleisure releases limited quantities, your requested size or style may no longer be available.

Do you restock sold-out products?

Some products may be restocked, but restocks are not guaranteed. Follow @theo.athleisure for launch and restock announcements.

How should I care for my Theo pieces?

Machine wash cold with similar colors and turn garments inside out before washing. Avoid bleach and fabric softener. Hang dry when possible or tumble dry on low. Do not iron directly over logos.

When will my order ship?

Orders normally process within 1–3 business days, excluding weekends, holidays, launch periods, and preorders.

How can I contact Theo Athleisure?

Email us at theoathleisure@gmail.com.